• Cogito Semantic Search
• Cogito Categorizer
• Cogito Discover
• Cogito Monitor
• Cogito Focus
• Cogito Semantic Advertiser
• Cogito Answers
• Cogito Intelligence Platform

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Cogito Answers

Cogito Answers streamlines the customer’s experience and provides a convenient and accurate method to access your premium knowledge-base.

The "Natural Language Search for Knowledge-Base & Self-Help Solutions 

Cogito Answers enables your customers to freely express and help themselves in everyday language — any time and place they need it — via the Web, email or mobile phone.

Because COGITO Answers is built with NLI, customers in need of help or service can type in everyday language, expressing their requests as they would with a friend, choose the communication channel they prefer, and receive the most accurate answers to any question.

Benefits 

Cogito Answers offers:

 A 24/7 accessibility through the Internet, Email or Mobile;
Specific answers tailored to the customer’s request / question;
Answers delivered in seconds so customers may continue exploring your product/service;;
No training: simply ask a question and receive an answer.

Success Stories
Autostrade per l'italia
Tiscali
Genialloyd



Cogito Answers has won the Global Mobile Award 2009 for the category of Best Billing or Customer Care Solution
More info

• Cogito Answers - brochure

• Expert System Receives 2009 CTIA Emerging Technology Award for Innovation in Pro-sumer/Business Productivity

Expert System participates in the 2010 Forrester Groundswell Awards Business to Business Category, 9-2-2010

Expert System Highlighted as Leader in Enterprise Semantic Software Gilbane Group Report Analyzes Evolving Landscape of Semantic Technologies, 8-24-2010

Semantic Enterprise: The StartUps
Categorizing Semantic Enterprise Vendors, SemanticWeb, 8-5-2010